Support Center
Get help with your TornadoSwap experience
Frequently Asked Questions
How does TornadoSwap work?
TornadoSwap uses a privacy-first approach where you deposit tokens to a temporary address and receive swapped tokens at your destination, with no wallet connection required.
What tokens are supported?
Currently, TornadoSwap supports BNB and USDC on the BSC network. All combinations (BNB→BNB, BNB→USDC, USDC→BNB, USDC→USDC) are available.
How long do swaps take?
Swaps typically complete within 5-15 minutes, depending on network conditions and confirmation times.
What fees are charged?
TornadoSwap charges no platform fees. You only pay SideShift service fees and BSC network fees.
Need More Help?
Response Time
We typically respond within 24 hours during business days.
Emergency Issues
For stuck swaps or urgent technical problems, please include your swap ID in your message for faster assistance.
Service Status
Last updated: 10/12/2025, 12:23:22 PM